Privacy Policy

bilkul bhai, neeche professional, Play-Store compatible, legally safe Privacy Policy de raha hoon.
Aap ise seedha copy karke apni website https://thegramin.com/privacy-policy par daal sakte ho.


Last Updated: [Date]

The Gramin Enterprise (“Company”, “we”, “our”, “us”) operates the mobile application and website https://thegramin.com/ (collectively referred to as the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app or website.

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information as described in this policy.


1. Information We Collect

We collect information to provide better services to farmers and customers. The types of data we may collect include:

1.1 Personal Information

  • Name
  • Mobile Number
  • Email Address
  • Address / Delivery Location
  • OTP Verification details
  • Order details

1.2 Device & App Usage Data

  • Device type (Android, Model, OS Version)
  • IP address
  • App interaction data
  • Crash logs

1.3 Location Information

  • Approx or precise location
  • Used only for delivery availability and service improvement
  • Location access is taken only with your permission

1.4 Payment Information

  • We do not store full payment card details
  • Payments handled by secure third-party providers (Razorpay / Paytm / UPI APIs)

2. How We Use Your Information

We use the collected information for:

  • Processing & delivering orders
  • Customer verification (OTP login)
  • Improving app performance
  • Showing relevant products
  • Customer support
  • Internal analytics
  • Ensuring safe and secure transactions

We do not sell your information to anyone.


3. Sharing of Your Information

We may share your information only with:

3.1 Service Providers

  • Delivery partners
  • Payment gateways
  • SMS/OTP providers
  • Analytics tools (e.g., Firebase Analytics)

3.2 Legal Requirements

We may disclose information if required by:

  • Law enforcement
  • Government authorities
  • Court order

But only when legally necessary.


4. Permissions We Use in the App

To provide our services, the app may request:

  • Location – for delivery availability & logistics
  • Storage/Media – for uploading images (optional)
  • Camera – for scanning QR codes or product images (optional)
  • Internet Access – required for app functionality

Permissions are used only for their intended purpose.


5. Data Security

We take reasonable measures to protect your data, including:

  • Encrypted communication (HTTPS)
  • Secure server storage
  • Limited access to personal data
  • Regular security checks

No method of transmission over the internet is 100% secure, but we follow industry-standard practices.


6. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect information from minors.


7. Your Data Rights

You can request to:

  • Access your data
  • Update your information
  • Delete your account
  • Opt-out of communications

Contact us via email for any requests.


8. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be available on this page with the updated date.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Gramin Enterprise
Website: https://thegramin.com/
Email: support@thegramin.com


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